Shipping & Returns

Payment can be made with all major credit cards, this is managed through the Netbanx service which offers you secure, reliable and trusted payment.

All prices are inclusive of VAT.

We aim to despatch all orders placed within 24 hours subject to availability. If you need an item by a certain date or in a hurry we suggest contacting us to ensure we can fulfil your order in time.

Shipping to UK

Orders that do not contain mugs have a postage charge of £1.00.
Orders with mugs are charged at £2.00.

International Orders

International orders charges are based on the weight of the order. Charges are listed below, the total weight of an order is displayed on the top of the Shopping Cart, and you can check the cost of shipping clicking the Estimate Shipping button when viewing your Cart.

Shipping to European Countries

• Upto 250g: £4.00
• 251g - 500g: £6.00
• 501g - 750g: £8.00
• 751g - 1000g: £10.00
• 1001g - 2000g: £15.00
• 2001g - 3000g: £20.00
• 3001g - 4000g: £25.00
• 4001g - 5000g: £30.00
• Over 5000g: Please contact us

Shipping to Rest of World

• Upto 250g: £6.00
• 251g - 500g: £8.00
• 501g - 750g: £12.00
• 751g - 1000g: £16.00
• 1001g - 2000g: £22.00
• 2001g - 3000g: £30.00
• 3001g - 4000g: £38.00
• 4001g - 5000g: £46.00
• Over 5000g: Please contact us

Returns

If you are not entirely happy with your purchase return it within 7 days for an exchange or refund.
Please email us to arrange a return [email protected]

Return address:
157 Tettenhall Road, Wolverhampton, WV6 0BZ

Returned products must be in their original packaging and in resalable conditions. Please attach a copy of your invoice or original order number for identification purpose. Refunds will be issued within 7 days of receipt of the returned goods.

Postage or other return costs are the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.