Shipping policy

Payment can be made with all major credit cards, this is managed through Shop Pay, Apple Pay, Google Pay, or PayPal service which offer you fast, secure, reliable and trusted payment.

All prices are inclusive of VAT.

We aim to despatch all orders placed by 12noon the same day, or the next business day (Monday - Friday), however this cannot be guaranteed. If you need an item by a certain date or in a hurry we suggest contacting us to ensure we can fulfill your order in time.

Shipping to UK

Standard Shipping

All orders £10.00 and over qualify for free Royal Mail 2nd Class shipping, any order under this amount will have a £1.50 shipping charge.

Royal Mail 1st Class can be selected at checkout, this is charged at £1.50 for orders of £10.00 or more and £3.00 for orders below this.

For items sent with 1st or 2nd class tracking is not available and delivery times are not guaranteed - these are only provided for guidelines. Your order history may show an item as being "delivered", this is based on expected delivery times, not on tracking data.

Delivery Times

As of 30th July 2025 second class deliveries are now only made every other day and not Saturdays.

If you need an item urgently we strongly recommend using the 1st Class or Tracked 24 shipping options.

Tracked 24

Tracked shipping is available at a flat rate of £5.00 per order, orders will be sent using Royal Mail Tracked 24 and tracking details provided upon despatch.

This is not a guaranteed service! Delivery of Tracked 24 usually next working day, but this is not guaranteed and during busy periods may be 2 to 3 days delivery. We cannot provide refunds on orders that do not arrive next day after shipping.

International Orders

International orders charges are based on the weight of the order. You can check the cost of shipping clicking the Estimate Shipping button when viewing your Cart.

For smaller orders (up to 250g) you can select Standard International shipping, this does not include any tracking and may take longer delivery. Please be aware of this is ordering for a specific date.

Larger orders, and as an option on smaller orders, are sent via Royal Mail International Tracked And Signed. When the order is despatched you will be able to access the tracking information provided in the confirmation or the order history in your account.

For any order over 2Kg, please contact us to make arrangements for the order, shipping and payment as these cannot be sent via Royal Mail.

European Union Orders

There have been many changes to how we can send orders to the EU since our country voted for Brexit. We have been working to ensure we can continue to supply all our European customers.

All orders will have the VAT paid for in advance via the IOSS scheme, if you receive a VAT / Tax payable notice before your order is delivered please query this and confirm - each order sent will have had the VAT prepaid by us.

As of 13th December 2024 there are new General Product Safety Regulations (GPSR) coming info force. Because of the extra costs and worked involved in supplying EU countries because of this we are seeing many companies will stop supplying the EU. We have been working to ensure all orders from Dean Morris Cards are compliant with the new regulations and will continue to supply our lovely EU neighbors.